Everything we produce is Hand Made in London's prestigious Hatton Gardens to your specifications. Please be 100% precise when confirming your sizing details. All items are custom made to your requirements and therefore cannot be returned. If you have any problems with your item please email email@example.com directly with your order number and we will help with any issues. There are no refunds and no exceptions will be made.
We're always on hand to answer any questions you may have through our live chat (7 days a week, 10-6PM UK time).